Balances
Understand available, pending, and reserved balances.
Your VINR balance is the running total of money that has flowed in (payments, refunds reversing out) and money that will flow out (refunds, fees, payouts). Reading it correctly means knowing the difference between funds you can withdraw today and funds the network is still settling — and why VINR may hold a portion in reserve.
Balance typesAsk
A balance is held per currency and split into three buckets. The sum is your gross position; only one bucket is withdrawable.
| Bucket | What it means | Withdrawable |
|---|---|---|
available | Settled funds, free of holds — eligible for the next payout. | Yes |
pending | Captured payments still moving through settlement, plus future-dated activity. | No (yet) |
reserved | Funds VINR holds against dispute and refund risk. | No |
Each bucket also carries connect_reserved if you run a platform, but for a standard merchant the three above are what you reconcile against.
Amounts are always integers in minor units. A balance of 153400 in EUR is €1,534.00. A single balance object can contain several currency entries — see Currency balances.
Pending vs. availableAsk
When a payment completes, the funds do not become available instantly. Card networks and bank rails settle on a delay, so VINR routes the captured amount into pending and moves it to available once settlement confirms.
Capture
A payment is captured and VINR emits payment.completed. The amount lands in pending.
Settlement window
The funds clear the underlying rail. The default window is 2 business days for cards in most regions; SEPA and other rails differ. The window starts from capture, not authorization.
Availability
On clearing, VINR moves the amount from pending to available and emits balance.available. It is now eligible for the next payout run.
Refunds and chargebacks work in reverse: the deduction is applied to pending first, and if pending cannot absorb it, against available. A negative available balance is debited from your next incoming settlements.
ReservesAsk
A reserve is a portion of your funds VINR holds to cover potential future refunds and disputes. Reserves protect both you and the network from negative balances when liabilities outrun incoming volume. Two forms exist:
- Rolling reserve — a percentage of each day's volume held for a fixed period (for example, 5% held for 30 days), then released on a rolling basis.
- Fixed reserve — a flat amount held until risk conditions change.
Reserve terms are set on your account by VINR Risk and surface in the dashboard under Operations. You cannot withdraw reserved funds, but you can always read them via the API to reconcile the gap between gross volume and available.
A spike in disputes can trigger or raise a reserve. If a payout looks smaller than expected, check reserved before opening a support ticket — the funds are held, not missing.
Balance APIAsk
Retrieve the current balance for your account. The response groups amounts by currency.
import { Vinr } from '@vinr/sdk';
const vinr = new Vinr({ secretKey: process.env.VINR_SECRET_KEY });
const balance = await vinr.balances.retrieve();
for (const entry of balance.currencies) {
console.log(
entry.currency,
'available', entry.available, // minor units
'pending', entry.pending,
'reserved', entry.reserved,
);
}For an audit trail of every credit and debit — payments, refunds, fees, payout deductions — list balance transactions and filter by type or settlement date:
curl https://api.vinr.com/v1/balance_transactions?limit=50 \
-H "X-Api-Key: $VINR_SECRET_KEY"Each transaction links back to its source object (a pay_…, re_…, dp_…, or po_…) so you can trace any line on a payout back to the activity that produced it.
Prop
Type
Currency balancesAsk
If you accept payments in more than one currency, VINR keeps a separate balance per currency — funds are never auto-converted. EUR settlements accumulate in your EUR balance, USD in your USD balance, and so on. Each currency settles and pays out on its own schedule.
This means you can hold a positive available balance in one currency while another runs negative from refunds. Payouts are issued per currency to a matching bank account; if you lack a payout account for a held currency, those funds stay in available until you add one. To consolidate, enable currency conversion in the dashboard or request manual conversion through VINR support.
Reconcile each currency independently. Summing across currencies without converting at a defined rate will not match your bank deposits.
Next stepsAsk
Payouts
How available funds reach your bank account.
Disputes
How chargebacks debit your balance and trigger reserves.
Reconciliation
Match balance transactions to your ledger.
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